Katherine Kostereva is CEO and co-founder of Terrasoft (terrasoft.ua) and bpm’online (www.bpmonline.com), a global provider of the first-class Customer Relationship Management (CRM) and Business Process Management (BPM) solutions. Today the team of Terrasoft and bpm’online engages 500 employees in Kiev, Moscow, Samara, Riga, London and Chicago.
With over 12-year experience of helping businesses build long-lasting relationships with customers, Katherine has always had a clear and solid vision of the CRM market and business development. She strongly believes that BPM and CRM synergy brings exceptional value to the software users. That is why she has chosen the business course of creating the process-driven CRM solution that is engaging, easy to use and has attractive price point – bpm'online CRM.
Bpm’online CRM, the award-winning product, was released in 2011, and the same year bpm'online CRM was titled the CRM Idol in EMEA region. The judges of the contest evaluated bpm'online CRM as one of the most elegant process-based CRM applications. Nowadays bpm'online is the winner of many prestigious industry awards, including CRM Market Leader Award in the Sales Force Automation category, ISM Top 15 CRM Software Awards, CRM Watchlist, European IT & Software Excellence Awards, TMC CRM Excellence Award among others.
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